Reference

How utrapanda Handles Your Personal Information

This privacy policy covers exactly what account data utrapanda collects when you register, deposit via PayPal, Venmo, or Play+, and use our lobby — and what we do with it.

Account data collected at sign-upPayPal, Venmo, Play+ transaction recordsCookie and device activityYour rights to access and correctionHow to contact us about your data
utrapanda How utrapanda Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Every data-handling practice below reflects what we actually do — not aspirational language. If something changes materially, we update this policy and notify you by email to your registered address before the change takes effect.

Encryption in Transit and at Rest

All data moving between your device and our servers is encrypted via SSL. Stored account records, including payment method references for PayPal and Venmo, are encrypted at rest.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand lobby navigation. You can manage cookie preferences from the settings link in the site footer.

Retention and Deletion

Account records are kept for the period required by financial-compliance rules in your state. Once that window closes, personal data is removed from active storage on a rolling schedule.

No Third-Party Data Sales

We do not sell your personal data to advertisers or data brokers. We share data only with payment processors — PayPal, Venmo, Play+ — and identity-verification services strictly necessary to operate your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your account data, want to request a correction, or need to know what we've stored? Our support team handles privacy requests directly — no runaround. Reach us through any of the channels below, and include your registered email address so we can locate your account record quickly.

Team online

Live Chat

Start a chat session from the account menu. Identify yourself with your registered email and we'll pull your data record to address your request.

Email Support

Send your privacy request to our support address listed in the account help section. Include your full name and the specific data action you're requesting.

Account Help Center

The help center inside your account dashboard has a dedicated data-rights form for correction, deletion, or access requests under applicable state law.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how your account information is handled. If your question isn't answered here, our support team can address it directly through live chat or email.

We collect your name, email, mailing address, date of birth, and any ID documents needed to verify your eligibility under your state's requirements. Payment method details for PayPal, Venmo, or Play+ are handled by those processors.

No. When you fund your account via PayPal or Venmo, authentication happens through their own secure flow. We record only the transaction amount, timestamp, and method — not your wallet password or credentials.

Open the help center inside your account dashboard and submit a data-access request form. Include your registered email address so we can identify your record and respond within the timeframe required by applicable law.

Yes, where our legal obligations allow. Some transaction records must be retained under financial-compliance rules for a set period. After that window, your data is removed from active storage. Submit a deletion request through the help center.

Only with the service providers necessary to operate your account — PayPal, Venmo, Play+ for payment processing and identity-verification services for eligibility checks. We do not sell data to advertisers or data brokers.

If we make a material change to how we handle your data, we'll email you at your registered address before the change takes effect. You can also check the policy page directly; the effective date at the top reflects the most recent version.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.